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Organizational Development

Is your organization ready to move to the next level? Not sure what that next level is or how to get there? Does your organization need to adapt to a changing environment?

According to Warren Bennis—one of the foremost authorities on organizational development, leadership, and change—organizational development (OD) is a complex strategy intended to change the beliefs, attitudes, values, and structure of organizations so that they can better adapt to new technologies, markets, and challenges.

Organizational development involves analysis (both self and objective) and reflection, to identify areas for system improvement.

Benefits to your organization:

Access to what our clients call a positive “change agent,” helping you move to the next level, into a planning culture with accountability

A systems-thinking view that looks at your issues as a whole, and dissects which pieces need work—getting to the root of the problem

An organized approach to building the leadership and organizational skills required to be more responsive to stakeholders’ needs

Processes to address people, direction, external environment, culture, target audience and structure

Our work with Jana Ertrachter has given us a measurement orientation, and a way to build our managers up. We have shifted our culture so our managers now understand both the strategic initiatives and how to build accountability on a day-to-day basis. Now we work with purpose about what we’re doing.


Carolyn Ettlinger
The Housing Partnership of Northeast Florida